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Posted
Anyone having an issue taking your picture with the palm of your hand and face in the viewer and it not working?
Posted
It’s best to take a picture with your hand next to your head. So that both face and hand are in it. Like moose antlers
Posted
Yes, I had problems with it as well; it’s a bit sensitive, and you have to line up your hand in just the right spot. Try it several more times, eventually it will work.
Posted
I am! Then I got an email saying “the text is not clear.” What text??
Posted
Try using the web site version to verify:) it worked for me.x
Posted
Anybody know why the flash goes off on my phone when I open the app?
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Yeah it like randomly took it.. horrible picture of me it was so random lol
  • 2 weeks later...
Posted
Tried this about 10-15 times now. Got denied as not viable. Not sure how else to show my face and hand….
  • 11 months later...
Posted
On 6/19/2023 at 11:04 AM, Born2Race said:

Anyone having an issue taking your picture with the palm of your hand and face in the viewer and it not working?

I have verified my ID before and then it disappeared again

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